Accounts Payable
About Candidate
Education/Qualification
- 2021 BA Hons in Accounting – University Centre at Blackburn College
- 2020 Foundation Degree of Arts in Accounting – University Centre at Blackburn College
- 2017 BTEC Business with Finance Diploma (NVQ Level 3) – Blackburn College
- 2015 7 GCSEs achieved – The Hollins Technology College
Systems used
- Microsoft Word/Excel intermediate
- CRM Dynamics
- Power BI
- Sage
Career Summary
Current Employer – British Retail Group
Position – Accounts Payable Specialist
Dates – July 2023 – Present
- Monitor AP email inbox/ ticketing system
- Processing all non-purchase order and purchase order invoices for payments
- Posting invoices and credit notes as per business request and ensuring they are coded correctly in the accounting system SAP and Documentation
- Direct Debit monitoring
- Actively managing supplier accounts and monitoring of ageing reports
- Communicating and liaising with vendors to resolve invoices, payments or other queries
- Managing vendor master database
- Completing general administration and other ad-hoc duties as required
Previous Employer – British Multinational Company
Position – Business Processor
Dates – January 2022 – July 2023
- Works in a team of 4 and Reported Team Leader
- Processing purchase orders though the system daily circa 6-7
- Runs purchase order to value of £1,000-£50,000
- Uses excel daily on the in-house system-V-looks ups and pivot tables
- Assist with month end closed of account that have paid
- Assist customer and clients with any disputes in payments
- Runs Payment and chase any outstanding debt
- Set up payment plan for Customer and client that can’t pay in full
- Deal with customer and client issues that occur
- Daily support of engineering team with onsite instruction
- Build relationships with both internal and external stakeholders
- General Hoc Duties
Previous Employer – Bed Retailers
Position – Customer Service Advisor
Dates – May 2019 – April 2021
- Respond to customer emails and telephone calls to resolve problems such as delivery issues, wrong orders, payments, refunds, warranties, and exchanges
- Promptly attend to customer requests to meet and achieve KPI’s, exceeding targets and expectations
- Responded to customer complaints, ensuring the prompt resolutions of issues to avoid escalations
- Adapted to new processes within the company and developing customer service skills
- Worked efficiently as a team player to achieve targets for the team
- Supported administrative functions and contributing to the processing of forms and quotations
- Used CRM system (Master office)
Previous Employer – Distribution Company
Position – Admin Assistant
Dates – September 2017 – February 2018
- Managed and resolved e-commerce company customer queries
- Performed routine clerical tasks such as, mailing, copying, filing, and scanning
- Data entry by creating e-commerce company listings
- Dealt with suppliers and customers on telephone calls and emails
Previous Employer – Architecture and Planning
Position – Outbound Sales Representative
Dates – June 2017 – September 2017
- Achieved maximum sales through outbound calling and solution-based selling
- Made minimum 50 quality outbound sales phone calls each day to qualified leads
Previous Employer – Bank
Position – Work Placement
Dates – February 2016
