Accounts Payable and Accounts Receivable Manager

Education/Qualification

• 1996 GCSEs achieved in Maths and English – St Pauls RC School

Systems used

• Excel including Pivots and Look Ups
• Unit 4 for Statements / Journals and Reports
• Open Accounts / Sage 200 / Sage 1000
• NetSuite / Oracle
• Word & Outlook

Career Summary

Current Employer – Charitable HA / Social Business and Residential Developer

Position – Ledgers and Financial Transactions Manager

Dates – May 2023 – Present

• Reports to the Head of Finance Operations – daily works with and manages a team of AP and AR staff totalling c 13 people
• Staff are based across Manchester and London Offices
• Worked with the team to align Supplier Management, and Procurement Operations
• Quarterly team building days, to forge better working relationships

During her time at London and in her role she worked to focus / recruit a largely new team – she is a hands on / leads by example Manager – her experience includes

• Testing of new systems and processes – given honest feedback to Senior Managers and internal / external Stakeholders – Finance / Solicitors etc.
• Undertaken several Internal and External Audits – Tax and Regulatory
• Compliance – has worked to make this a major KPI of the business – e.g. using Purchase Orders / no PO = no Payment
• Brought in and managed the no PO no Pay process, training different departments on how to GRN correctly
• Segregation of duties / Risk identification and management
• Risk Management, framework is adhered to including ensuring all risks are identified, assessed, managed by the effective controls and processes
• The implementation of new processes has significantly reduced deadline dates
• The role and the business demands adherence to strict Monthly deadlines
• Responsible for recruitment and training of New Starters
• Conducts Monthly Appraisals and 1 :1 ‘s

With the AP and AR teams she is works in support of and contributes to managing the team assisting with processing invoices and supplier statements

• Month end closure
• Completion Statements and processing journals for the Financial Transactions Team
• Processing Resident Payments
• Daily bank downloads
• Petty cash
• Allocating cash
• Processing a high volume of Invoices and raising Invoices to Customers and Inter-company
• Full Purchase to Pay process
• Reviewing Month end trade Creditors and Debtors’ reports
• Journals
• Coding completion Statements and dealing with Solicitors
• Reducing the backlog of unauthorised Invoices, using no PO no Pay process
• Reconciliation of Statements for Suppliers and Customers
• Assisting with Year-End – up to date Ledgers and Accrual figures
• Manage a back log of Utility bills and bring in a new process to prevent future backlogs
• Send various Reports to Senior Managers
• Subcontractor Invoices and Payments
• Working with FX
• Ensured that the process notes were always up to date, for the team to have expert knowledge of Practices, Legislation and Developments
• Building better relationships with suppliers
• Supplier Terms and Conditions
• Approving payments on multiple banks in different Currencies
• Managing Weekly payment runs
• Implementation of the Tax Value Matrix, for Coding of Completion Statements and processing a high volume of Invoices
• Chasing payments from Customers – Allocation of Residents Rent Payments to correct Accounts

Previous Employer – Airport

Position – Accounts Payable Manager (Temp)

Dates – March 2023 (8 Weeks Contract)

• Managing a team of 10
• Sorting out POA’s on account/using SAP
• Regular meetings with Senior Management
• Monthly 121’s
• Building better relationships with suppliers
• Dealing with supplier terms and conditions
• Approving payments on multiple banks in different currencies
• Managing the weekly payment runs

Previous Employer – Travel Company

Position – Accounts Payable Manager

Dates – June 2022 – October 2022 

• Managed a large team of 25 staff, as well as a team of 12 based in Goa
• Responsible for recording KPI’s and reporting to Management
• Regular meetings with Senior Management
• Monthly 121’s and regular reviews with team members
• Build better relationships with Suppliers
• Dealt with Supplier terms, conditions and queries
• Approved payments on multiple banks in different currencies
• Managed the weekly payment runs
• Worked with the FD on how to improve the Accounts Payable Team

Previous Employer – Manufacturer

Position – Accounts Payable / Accounts Receivable Manager – Contract

Dates – November 2021 – June 2022

• Based in a team of six and reports to the Head of Finance
• Responsible for managing and motivating the team on a daily basis and set KPIs and targets with each individual Purchase Ledger Clerk; holds 121s every 3 weeks; daily calls with the team to discuss how the day
• Split the ledger between the Purchase Ledger Clerks so that they could take ownership of their own accounts
• Introduced Purchase Ledger Clerk of the month, for whomever processed the most invoices
• Responsible for payment runs each week with values of up to £9m followed by a monthly intercompany and a monthly payment run
• Team processes circa 9000 invoices per month and works in GBP, USD, Euros, and various other currencies
• Completely changed the procedures, so that invoices, statements, queries were only emailed to the generic email address and queries are replied back to within 24 hours
• Key contact for suppliers and other stakeholders
• Key contact for audits both internal and external (SOX governed)
• Set up a simple query spreadsheet, which was emailed to Purchasing once a week
• Assisting with bringing in a new I Document system, which uploads invoices directly to Sage

Previous Employer – Manufacturer

Position – Purchase Ledger Manager

Dates – March 2021 – November 2021

• Based in a team of eight and reported to the Financial Controller
• Responsible for the restructure of the whole department – originally five staff
• Responsible for managing and motivating the team on a daily basis and set KPIs and targets with each individual Purchase Ledger Clerk; held 121s
• Recruited and trained new members of staff
• Changed the procedures, so that invoices, statements, queries were only emailed to the generic email address
• Emailed queries were replied back to within 24 hours
• Closed the one-off supplier account, as there was over £20,000 of unallocated cash on it when started
• Chased overdue rebates from as far back as 2019
• Organised payment runs down to two per month using BACs
• Brought in a cut off Calendar, so that other departments were aware of when shut for month end
• When Sub-Contractor invoices needed to be certified, sent over for processing
• Attended weekly meetings with Purchasing, and site managers so that queries were dealt with in time for suppliers to be paid as per their terms and conditions
• Split the ledger between the Purchase Ledger Clerks so that they could take ownership of their own accounts
• Worked with Sub-Contractors to make sure their invoices had the correct CIS deductions or reverse VAT on
• Assisting with bringing in a new I Document system, which uploads invoices directly to Sage

Previous Employer – Manufacturer

Position – Purchase Ledger Manager

Dates – January 2018 – March 2021

• Reported to the Finance Director
• Trained, developed, and managed the relevant Accounts Payable Team to ensure processes were completed with accuracy, deadlines were met, and key metrics achieved, with a focus on improving working capital
• Managed personal information, including monthly performance management activities which supported the delivery and effective outputs expected from a high performing team
• Provided support to the team on a high-level query and issue resolution, and prioritisation of work
• Helped team to work above and beyond to get the department running smoothly
• Regular KPI’s and Appraisals for team of 6 to help them build, achieve their goals
• Payment allocations for suppliers and customers making sure the ID line recs each day
• Raising Purchase Orders on the system, once approved emailing to suppliers
• Sub- Contractor CIS payments
• Processed circa 100 invoices day – end-to-end process
• Checked Supplier Statements on a daily basis, chasing missing invoices
• Dealing with suppliers on a daily basis sorting out their payments, queries, maintaining payments are made within the correct payment terms
• Built strong relationships with suppliers and internal departments
• Processed payments, GBP, Euros and Dollar payments made using the correct currency
• Made BACs and Cheque payments on a weekly basis
• Processed employees’ weekly expenses, and mileage
• Good housekeeping of the ledger, running of the aged creditors report
• Matched any payments on account to the correct invoices
• Support the Finance Director, every half and full year
• Assisted Sales Ledger with invoices and chasing debtors

Previous Employer – Telecommunications

Position – Accounts Payable Administrator

Dates – October 2018 – December 2018

• Raised POs to match against the invoices
• Arranged payment as per the supplier’s payment terms
• Reconciled Statements
• Processed Invoices
• Assisted customers face to face and via the phone
• Helped with the pay runs GBP/EUR

Previous Employer – Contractor

Position – Receptionist / Purchase Ledger Clerk

Dates – July 2015 – September 2018

• Purchase to Pay raising POs, matching off against the invoice, delivery notes
• Paying suppliers as per their payment terms
• Reconciled Statements / Processed Invoices
• Assisted customers face to face and via the phone
• Helped with the weekly pay run and sending out remittances

Previous Employer – Dental Practice

Position – Receptionist

Dates – April 2014 – June 2015

Previous Employer – Recruitment

Position – School Receptionist / Administrator

Dates – April 2011 – April 2013

Position – Business Support Officer

Dates – May 2009 – February 2011

Previous Employer – Medical Centre

Position – Receptionist

Dates – January 2000 – May 2009