About Candidate

Education/Qualification

  • AAT level 2 Part-qualified – Oldham College
  • BTEC Travel and Tourism – Oldham Sixth Form College
  • GCSE – Saddleworth High School

Systems used

  • Microsoft 365, Word and Excel – Pivot / Formulas
  • Infor LX Accounting software
  • Sage
  • Salesforce

Career Summary

Most Recent Employer – Software Company

Position – Accounts Receivable / Credit Controller

Dates – September 2025 – present

Previous Employer – Heating Manufacturer

Position – Accounts Receivable / Credit Controller

Dates – October 2021 – August 2025

  • Reported to the Accounting Manager – worked end to end elements of Financial and Management Accounts
  • Check all currency bank accounts and post payments to customer accounts
  • Attend a morning operations meeting on behalf of the finance team
  • Answer all emails in a timely manner in both accounts and personal Inbox (high volume)
  • Answering any telephone calls that come through to accounts
  • Liaise with our Inter-companies daily (offices worldwide, head office is based in the US)
  • Take orders off hold when a customer has paid an overdue balance and put customers on hold if Invoices have fallen overdue
  • Process Invoices, Credit notes and Statements
  • Speak daily with our external sales reps / account managers worldwide to discuss
  • Upcoming projects and make sure we can get the customer a credit limit to cover the order, if not discuss a proposal
  • Take card payments over the phone
  • Chase overdue customer accounts and send reminder emails on Invoices due
  • Update the debtors report – Open Invoices with credit terms and is over £1M of chasing monthly
  • Report on what has fallen overdue at the end of the month which is usually only £80k past due on 1st of the month and never more than 1-5 Invoices on 60 + days overdue and by the end of the month no more than £15k overdue on past due
  • Match off pre-payments throughout the month
  • Audit Queries, yearly audit / Quarterly VAT Return
  • Attend a yearly VAT exhibition held by Deloitte – to keep updated with any changes
  • Input AR cash flow figures Quarterly
  • Monthly 5s health and safety audit and report any issues
  • Manage the social committee
  • Cover AP payments if accounts payable is on annual leave
  • Month-end Financials / Bank reconciliation
  • Aged receivables report, this is a detailed spreadsheet that I send to the head office in the US
  • Check all pre-payments are matched off / Debtors report – detailed report on any Invoices that are over 60 + days overdue, reasons why we haven’t received payment
  • Run a report in Infor LX that puts in exchange rates so that our accounts show in Dollars to the US head office
  • Confirm Inter-company balances for any recharges etc.
  • All employee expenses, Some accounts payable posting Journals

Previous Employer – Security company

Position – Credit Controller

Dates – November 2015 – July 2019

  • Effective collection of overdue accounts daily by phone and email
  • Identify overdue accounts and ensure appropriate action is taken to resolve the accounts as quickly as possible
  • Prompt and accurate allocation of customer payments
  • Distribution of invoices and credit notes
  • Monitor credit limits and request new limits as required
  • Log all customer queries onto the system
  • Input credit notes onto customer accounts
  • Using sage, sage pay and Maximiser on a daily basis
  • Take card payments at the trade counter
  • Create new accounts/clients onto Maximizer
  • Create and arrange returns effectively
  • Attend Exhibitions when required
  • Liaison with customers, sales and other internal departments to resolve credit issues and build effective working relationships
  • Adding figures onto the daily cash flow spreadsheet
  • Sending the daily sales/target chart to internal department managers
  • Responding to customer queries over the phone and via emails promptly and effectively
  • Cover sales order processing and other administration roles when required

Previous Employer – Hotel

Position – Assistant Manager / Events Administrator

Dates – October 2010 – October 2015

Previous Employer – Hairdressers

Position – Receptionist

Dates – July 2013 – November 2013