Demand Planner

Education/Qualification

• University Of Salford – BSc (Hons) Finance and Accounting (ACCA Qual)
• Xaverian Collage – A-Levels Achieved
• Cedar Mount High School – GCSEs Achieved, including Mathematics and English

Systems used

• Microsoft Word and Excel
• QuickBooks
• Zoho
• Photoshop

Career Summary

Most Recent Employer – Workplace Suppliers

Position – Inventory Buyer

Dates – September 2021 – October 2024

Manage all catering and facility management goods within the business, with a holding stock of over 1200 SKUs valued at £ 1.3 million.

• Used the Slim4 system to take full ownership of inventory, forecast and demand planning
• Continuously overcome industry constraints such as market shortages and production issues
• Managed the total products lifecycle of all catering and facility management goods
• Took the initiative to review product forecasts for product rationalization consistently
• Managed and built business relationships with over 60 suppliers
• Analysed large data sets for different product ranges to make decisions
• Migrated from using Progress business software to using Microsoft Dynamics 365
• Reported daily on teams meeting of the top 200 best-selling lines
• Ability to plan with numerous price increases due to the cost of living crisis
• Fully take ownership of the role to work size orders efficiently, for example, large orders by the full pallets less frequently at the start of the month to maximize credits limits
• Achieved key KPIs for availability at 95% and line fill at 98% up from 80% range

Previous Employer – Surveillance and Security Providers

Position – Office Manager

Dates – November 2020 – August 2021

 Set up, and launch online eCommerce platforms and a standalone website for a new CCTV business startup. Implement business structure with the electrical and paper filing system.

• Carried out competitor analysis to expand the stock portfolio from 30 to over 800 products
• Built and launched a website – Writ creative content, created listings and edited images
• Created and maintained product listings and responding to all customer inquiries
• Quick to learn the ZOHO system to administer and maintain all products accurately and consistently, including product SKU, specification, quantity, cost price, and markups

Previous Employer – CCTV System Suppliers  

Position – Floor Manager

Dates – March 2016 – October 2020

Lead a small team of five in the daily operations in the online office, warehouse, and in-store, selling a wide range of electronic security products reporting personally to the company director.

• Acted as an account manager for crucial wholesale clients who accounted for 40% of sales
• Managed all daily purchasing and developed strong supplier relationships with negotiating prices, resulting in priority overstock, increased credit limits, and more extended payment plans
• Oversaw and maintained the QuickBooks system, including creating and importing all new products, processing invoices, payments, purchase orders, stock management, and generating reports
• Worked with overseas suppliers to create OEM products to suit business and wholesale needs
• Recognized and implemented new opportunities to achieve a competitive edge to increase sales with strategic planning and promotions on all sales platforms
• Provided monthly reports to the company director to set and meet KPI targets
• Trained and mentored all new staff to increase engagement with the business and customers
• Increased productivity by overhauling the scheduling process and daily tasks of staff, delegating the task to match team member skills best-encouraging staff to work smarter rather than harder
• Continuously take on training for more responsibility for new and overlapping roles to assist the company director in areas such as general administration, finance and HR
• Launched new stock management processes, including a “Just in time” stock system to reduce storage, cost, overstock, overcharged, and missing stock

Previous Employer – Fashion Retailor

Position – E-Commerce Publisher

Dates – October 2013 – March 2016

Focused on driving sales through our online channels by marketing our products on online marketplaces

• Experience in e-commerce technology such as Magento and eSeller Pro
• Proficiency in Adobe Photoshop, editing product images and creating promotional material
• Advanced knowledge of excel, from data import to creating and presenting sales reports