About Candidate

Education/Qualification

  • AAT Level 3 Diploma in Accounting
  • Tameside College – National Diploma in Foundation Studies (Art and Design)
  • Ashton-under-Lyne Sixth Form College – A- Levels and AS Levels Achieved
  • Longdendale High School – GCSEs Achieved, including Mathematics and English

Systems used

  • Microsoft Word and Excel / Epsys / SAP

Career Summary

Current Employer – International Facilities Management

Position – SSC Finance Assistant

Dates – October 2023 – Present

  • Payment practices
  • Invoices parked without a purchase order
  • Goods receipt/invoice receipt debit balances
  • Spend data
  • Balance sheet reconciliations for GR/IR and creditors ledger
  • Debit balances on creditor accounts
  • Retained a number of accounts to manage following promotion due to positive relationships built with suppliers, including regular meetings with their account managers and credit control, and account reconciliations
  • Gained a base knowledge of Dynamics 365 while assisting with migration project of roles from one office to our own office in Manchester
  • Other ad hoc duties, such as finding out a spend with a certain supplier or in a certain category over a number of months
  • Continuation of job responsibilities from previous position as Accounts Payable Administrator and support of team

Previous Employer – International Facilities Management

Position – Accounts Payable Administrator

Dates – August 2018 – October 2023

  • Managed a set of supplier accounts, including regular statement reconciliations and consolidated invoice processing
  • Handled high-volume data entry and coded invoices to general ledger, WBS, and cost centre codes
  • Processed CIS invoices and liaised with suppliers regarding Domestic Reverse Charge when necessary
  • Maintained frequent communication with suppliers and business members
  • Used SAP, Outlook, and Excel on a daily basis
  • Conducted analytical reporting of KPIs and spend data
  • Assisted new starters with systems and processes

Previous Employer – Recruitment

Position – Temporary Positions

Dates – March 2018 – August 2018

  • Worked in various temporary roles including Claims Advisor for a credit hire company
  • Served as an Administration Assistant within a property business
  • Worked as an Accounts Payable Administrator at OCS

Previous Employer – Engineer Company

Position – Administration Assistant

Dates – July 2017 – October 2017

  • Carried out various duties including purchasing, calculated and typed up quotations, and processed orders
  • Checked invoices against purchase orders and delivery notes
  • Used Sage 50 to issue invoices, input purchase invoices, and reconcile bank statements
  • Processed payroll using Sage
  • Handled daily tasks such as emailing, telephone contact with customers and suppliers, and dealing with incoming post

Previous Employer – Telephone Answering Service

Position – Customer Service Advisor

Dates – April 2014 – November 2016

  • Worked as a ‘virtual PA’ within a well-known telephone answering service, handling over 160 calls per day for a wide range of businesses
  • Used a bespoke system to send email and SMS messages to clients
  • Took detailed messages, transferred calls to relevant persons, and screened calls
  • Assigned emergency call-outs to engineers and followed up when necessary
  • Managed order taking and processing
  • Trained and mentored new starters

Previous Employer – The Co-operative Insurance

Position – Customer Advisor

Dates – July 2008 – December 2013

  • Handled inbound sales enquiries for home and motor insurance from quotation stage to policy inception
  • Supported customer service teams by managing renewal enquiries during busy periods
  • Maintained an excellent compliance record while consistently meeting targets
  • Performed additional duties such as maintaining and updating records, handling general enquiries, and complaint resolution as the first point of contact