About Candidate

Education/Qualification

  • 2022    St Johns Ambulance Service – Emergency First Aid at Work
  • 2021    Burnley UCLAN – Business & Management Foundation Degree
  • 2017    Burnley College – Level 2 in Counselling skills
  • 2013    Lancashire Adult Learning Maths Functional Skills Level 2
  • 2004    Compass Finance – NVQ Level 2 in Call Handling NVQ Work training
  • 1999    OCR Training Services – NVQ Level 2 in Customer Services
  • 1998    Training Development Services – NVQ Level 2 in Business Administration
  • 1996    Fearns High School – GCSEs Achieved, including English

Systems used

  • Microsoft Word and Excel
  • SharePoint

Career Summary

Most Recent Employer – Supplier of Screed and Grout Pumps

Position – Manager/HR Administrator

Dates – April 2024 – August 2024

  • Worked as part of a team, reporting to the Director
  • Assisted with payroll weekly and monthly timesheets
  • Held own caseload attending disciplinary meetings, deciding on the best outcome for the business and ensuring we are following the correct HR procedures
  • Managed the Recruitment process from start to end, including, interviewing and offering
  • Managed the full onboarding process from start to finish
  • Was the go-to person for grievances and disciplinary issues, advised on the correct actions to take
  • Authorised holidays and keeping staff up to date with company policies, regulations and changes and posting onto an HR management system
  • Maintained good working relationships and good company culture
  • Identified all staff training requirements
  • Ran regular management meetings and staff one to one review
  • Ensured all staff remained professional and wore the correct PPE
  • Maintained office supplies and assisting with office insurances, fleet insurance and ensuring all certifications are up to dates

Previous Employer – IT Support and Services

Position – Office Manager/HR Administrator

Dates – Sept 2023 – March 2024

  • Worked as part of a team, working with the Director
  • Managed the Recruitment process from start to end, including, interviewing and offering
  • Held own caseload attending disciplinary meetings, deciding on the best outcome for the business and ensuring we are following the correct HR procedures
  • Organised team bonding events, team building meetings and incentive staff innovations
  • Had direct involvement with Employee Relations
  • Authorised holidays and maintained a holiday system to ensure not only holidays are recorded but sickness, unpaid leave and any other agreed leave
  • Identified any training opportunities within the monthly one-to-ones
  • Maintained all training on a monitored training matrix spreadsheet and booking training in regularly
  • Supervised and support a small team and oversee the day-to-day operations of the office to ensure they are meeting productivity and developing growth of the business
  • Organised events, training and maintaining office supplies
  • Assisted the Directors with office budgets, sales targets and other administration duties
  • Maintained company policies and procedures
  • Carried out monthly one-to-one performance reviews
  • Administration duties involving framework portal registrations and bid submissions

Previous Employer – Building Restoration Services

Position – Office Manager and HR Advisor

Dates – July 2021 – August 2023

  • Worked as part of a team, reporting to the Director
  • Processed timesheets and payroll, dealing with any queries on payroll
  • Managed the Recruitment process from start to end
  • Prepared new starter packs and contracts
  • Ran the Company Induction
  • Carried out disciplinary procedures, monitored timekeeping and holiday approvals
  • Liaised with staff to ensure employee and employer relationships are successfully met
  • Maintained all company policies
  • Assisted staff with queries such as employee entitlement, grievances and generally
  • Booked all training and assisted the Construction Managers with training requirements/requests
  • Managed the Training Matrix on the SharePoint filing system to ensure all mandatory training for the Construction
  • Assisted with training requests to help develop careers/skills
  • Assisting the directors with the daily running of the office and the management of the construction
  • Assisted with monthly one-to-one and annual appraisals
  • Managed office supplies and equipment maintenance
  • Managed the company fleet of vehicles and ensuring they are fully maintained/serviced
  • Maintained all company insurance policies
  • Managed and successfully completed annual accreditation audits such as Achilles, Constructionline and CHAS
  • Managed a filing system (SharePoint) to ensure all documents are up to date and meet the standards required

Previous Employer – Software Company

Position – HR Administrator and Credit Control

Dates – July 2021 – August 2023

  • Reviewed all the company policies
  • Advised staff with issues relating to holidays and staff entitlements
  • Worked alongside the directors to make sure all staff were engaged and happy within the working environment
  • Assisted and dealt with any employee benefit queries and being that go to person for any HR related requirements
  • Raised invoices to suppliers
  • Chased payments
  • Ran financial reports as requested by directors
  • Assisted with account queries when required

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