Manager and HR Administrator
About Candidate
Education/Qualification
- 2022 St Johns Ambulance Service – Emergency First Aid at Work
- 2021 Burnley UCLAN – Business & Management Foundation Degree
- 2017 Burnley College – Level 2 in Counselling skills
- 2013 Lancashire Adult Learning Maths Functional Skills Level 2
- 2004 Compass Finance – NVQ Level 2 in Call Handling NVQ Work training
- 1999 OCR Training Services – NVQ Level 2 in Customer Services
- 1998 Training Development Services – NVQ Level 2 in Business Administration
- 1996 Fearns High School – GCSEs Achieved, including English
Systems used
- Microsoft Word and Excel
- SharePoint
Career Summary
Most Recent Employer – Supplier of Screed and Grout Pumps
Position – Manager/HR Administrator
Dates – April 2024 – August 2024
- Worked as part of a team, reporting to the Director
- Assisted with payroll weekly and monthly timesheets
- Held own caseload attending disciplinary meetings, deciding on the best outcome for the business and ensuring we are following the correct HR procedures
- Managed the Recruitment process from start to end, including, interviewing and offering
- Managed the full onboarding process from start to finish
- Was the go-to person for grievances and disciplinary issues, advised on the correct actions to take
- Authorised holidays and keeping staff up to date with company policies, regulations and changes and posting onto an HR management system
- Maintained good working relationships and good company culture
- Identified all staff training requirements
- Ran regular management meetings and staff one to one review
- Ensured all staff remained professional and wore the correct PPE
- Maintained office supplies and assisting with office insurances, fleet insurance and ensuring all certifications are up to dates
Previous Employer – IT Support and Services
Position – Office Manager/HR Administrator
Dates – Sept 2023 – March 2024
- Worked as part of a team, working with the Director
- Managed the Recruitment process from start to end, including, interviewing and offering
- Held own caseload attending disciplinary meetings, deciding on the best outcome for the business and ensuring we are following the correct HR procedures
- Organised team bonding events, team building meetings and incentive staff innovations
- Had direct involvement with Employee Relations
- Authorised holidays and maintained a holiday system to ensure not only holidays are recorded but sickness, unpaid leave and any other agreed leave
- Identified any training opportunities within the monthly one-to-ones
- Maintained all training on a monitored training matrix spreadsheet and booking training in regularly
- Supervised and support a small team and oversee the day-to-day operations of the office to ensure they are meeting productivity and developing growth of the business
- Organised events, training and maintaining office supplies
- Assisted the Directors with office budgets, sales targets and other administration duties
- Maintained company policies and procedures
- Carried out monthly one-to-one performance reviews
- Administration duties involving framework portal registrations and bid submissions
Previous Employer – Building Restoration Services
Position – Office Manager and HR Advisor
Dates – July 2021 – August 2023
- Worked as part of a team, reporting to the Director
- Processed timesheets and payroll, dealing with any queries on payroll
- Managed the Recruitment process from start to end
- Prepared new starter packs and contracts
- Ran the Company Induction
- Carried out disciplinary procedures, monitored timekeeping and holiday approvals
- Liaised with staff to ensure employee and employer relationships are successfully met
- Maintained all company policies
- Assisted staff with queries such as employee entitlement, grievances and generally
- Booked all training and assisted the Construction Managers with training requirements/requests
- Managed the Training Matrix on the SharePoint filing system to ensure all mandatory training for the Construction
- Assisted with training requests to help develop careers/skills
- Assisting the directors with the daily running of the office and the management of the construction
- Assisted with monthly one-to-one and annual appraisals
- Managed office supplies and equipment maintenance
- Managed the company fleet of vehicles and ensuring they are fully maintained/serviced
- Maintained all company insurance policies
- Managed and successfully completed annual accreditation audits such as Achilles, Constructionline and CHAS
- Managed a filing system (SharePoint) to ensure all documents are up to date and meet the standards required
Previous Employer – Software Company
Position – HR Administrator and Credit Control
Dates – July 2021 – August 2023
- Reviewed all the company policies
- Advised staff with issues relating to holidays and staff entitlements
- Worked alongside the directors to make sure all staff were engaged and happy within the working environment
- Assisted and dealt with any employee benefit queries and being that go to person for any HR related requirements
- Raised invoices to suppliers
- Chased payments
- Ran financial reports as requested by directors
- Assisted with account queries when required