About Candidate

Education/Qualification

  • Chartered Management Institute: First Line Management Level 3
  • Royton and Crompton Comprehensive School: GCSE’s 7 ranging from grades C – E

Systems used

  • Microsoft Word and Excel / VLOOKUP / Pivot tables / SAP

Current Employer – Mental Health Foundation

Position – Medical Secretary (Temporary Post)

Dates – April 2024 – Present

  • Working alongside 2 consultant Psychologists for the eating disorders service, reporting to the Operations Manager
  • Full diary management
  • Minute taking for senior leadership meetings and other MDT meetings
  • Audio typing and producing letters for the consultants and teams
  • Contacting patients to book appointments
  • Updating on the patient recording system Paris
  • Liaising with other NHS trusts and consultants regarding patient information and documentation

Previous Employer – Council

Position – Business Support Lead/PA

Dates – October 2016 – April 2024

  • Working as part of a team, reporting to the Operations Lead
  • Day to day line management of 10 business support officers providing full administrative duties for the Manchester Equipment and Adaptations Partnership
  • Attending senior management meetings, minute taking and general PA duties
  • Attending contractor framework meeting
  • Processing invoices and contractor payments, arranging assessment visits, ordering of equipment, reception duties, supervisions, stationary requests, travel and room bookings, data breaches, updating various in-house systems, including Liquid Logic
  • Arranging blue badge clinics
  • 121s supervision, dealing with absences, attendance and sickness monitoring
  • Business Support lead For Youth Justice,
  • Managed 12 staff over 3 sites, providing the business support for the service, which included attending court and providing court outcomes
  • Updated the Childview system
  • Reception cover over the sites, administrative support across the 3 sites
  • Attended high level meetings including with probation, Directors of services, police and other external agencies
  • PA to the Assistant Director for Children’s Services
  • Being Responsible for full diary management
  • Minuted all meetings
  • Arranging transport to meetings
  • Gate keeping of all calls, emails, delegating to various service managers if necessary and responding to emails on behalf of the Assistant Director,
  • Controlled the critical case tracker ensuring that everything was up to date for the Director
  • Covered for other secretaries and the relevant senior managers including the Directors of Adults and Children’s Social Care
  • Monitored very high-level meetings including for the Accountability meeting for the Chief Executive.
  • Updated various IT systems including Liquid Logic, databases, trackers and SAP

Previous Employer – Council

Position – Business Support Lead/PA

Dates – February 2013 – October 2016

  • Providing administrative support for the Children’s Social Care service, I worked in the court and protection teams attending and minuting meetings including strategy meetings, adoption and fostering meetings, working alongside the police at Rochdale Police Station
  • Payment of fostering and adoption payments including expenses on Softbox, ordering of equipment, organising passports for looked after children, ordering birth certificates, petty cash payments and reconciliation
  • Typing of documents, updating the children’s information on the Liquid logic system, dealing with incoming telephone queries

Previous Employer – Employment Support

Position – Property Services Co-Ordinator

Dates – November 2007 – February 2013

Previous Employer – Surveyor

Position – Secretary

Dates – April 2004 – November 2007

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