Personal Assistant & Office Manager

Education/Qualification

• 2024    Emergency First Aid at Work Course Level 3 Award
• 2022    University of London – BA (Hons) Drama and Theatre Arts (2:1)
• 2014    Damar Training: Business Administrator Apprenticeship Level 3
• 2014    Aquinas College – English Literature, Media and Law (3 A Levels)
• 2012    St. Annes R.C. High School – 11GCSEs Achieved, including Mathematics and English

Systems used

• Microsoft Word and Excel (Advanced)
• CRM Systems

Career Summary

Current Employer – Film Production Company

Position – Personal Assistant & Office Manager to CEO & MD

Dates – 2023 – 2024

• Efficiently managed multiple diaries, including scheduling with external parties and internal staff, prioritising and accommodating changes as needed
• Organised pitches with commissioners (BBC, ITV, Netflix, C4, Universal, Amazon and more), ensuring timely preparation of materials, e.g. sizzles and decks
• Arranged travel and accommodation, considering logistics carefully and adhering to budget constraints
• Provided ad hoc administrative support to multiple staff members, facilitating smooth production operations
• Handled and reconciled expenses and credit cards, raising POs, ensuring alignment with relevant production budgets
• Onboard/off-board freelance staff while maintaining and updating databases through careful monitoring and recording
• Updated company documents to meet HR requirements
• Arranged couriers for transporting equipment/kit to various offices and productions
• Maintained office supplies, managed logs, and ordered/repaired camera equipment
• Conducted monthly Health and Safety checks and general facility upkeep
• Organised company events and parties, e.g. Christmas Parties and Freelance Events
• Served as the first point of contact for all communications via phone, email, or in person

Previous Employer -Film Production Company

Position – Personal Assistant to General Counsel and HR and Operations Director

Dates – 2023

•  Provided PA support to the General Counsel and HR & Operations Director within the Senior Leadership Team
• Assisted the Senior Executive Assistant with various tasks
• Managed multiple diaries, including scheduling, rescheduling, and coordinating availability
• Booked travel and accommodation and created detailed itineraries
• Arranged tickets for events and made restaurant/drinks reservations
• Processed expenses through the internal company system (PMI)
• Performed ad hoc administrative tasks as needed, including updated company policy documents
• Prepared meeting rooms and organized lunches for the SLT & VIPS
• Greeted external visitors, escorting them to meeting rooms, and offered refreshments
• Formatted documents and prepared PowerPoint presentations for meetings
• Maintained filing systems, updated templates, and managed Excel spreadsheets

Previous Employer – Consultant and Advisors

Position – Personal Assistant to Partners

Dates – 2022 – 2023

• Managed extensive diaries for multiple staff members and efficiently handled six inboxes, including my own
• Arranged internal and external meetings, ensuring all logistics and materials were prepared
• Coordinated travel and accommodation bookings within the UK, US, and Canada, adhering to budget and preferences
• Prepared and formatted documents using Microsoft Office and internal business tools
• Provided comprehensive administrative support to Club Vita teams across the UK, Canada, and the US
• Managed and formatted contracts, overseeing project management for various team initiatives
• Organized client lunches and made reservations to facilitate business meetings
• Compiled and monitored expense reports, ensuring accuracy and compliance with company policies

Previous Employer – Truck Services

Position – Personal Assistant to Directors and Office Manager

Dates – 2017

• Managed overseas travel and accommodation bookings, creating detailed itineraries for smooth and efficient trips
• Acted as the first point of contact for clients, including meeting and greeting external visitors to ensure a positive experience
• Oversaw extensive diary and inbox management, ensuring efficient time management and communication
• Processed invoices for external companies and liaised with the company accountant for accurate financial reporting
• Submitted expenses in compliance with budget specifications, maintaining full control of the company budget and office management within these limitations
• Performed general administrative tasks, including ordering office supplies and maintaining facilities to ensure a well-functioning workplace
• Provided ad hoc personal assistance to team members, including researching and ordering suitable gifts

Previous Employer – Recruitment

Position – Associate Recruitment Consultant and Researcher

Dates – 2016

• Managed a 360 recruitment role specializing in the Secretarial and Business Support sector on a temporary desk
• Liaised with clients to gather job specifications, managing business expectations and requirements effectively
• Screened candidates and prepared them for interviews, ensuring high quality placements
• Arranged and attended client meetings, conducting extensive research on companies and their business needs
• Engaged in continuous business development to maintain and grow the client base
• Maintained accurate client and candidate information on internal systems for seamless operations
• Handled administrative tasks such as sending interview confirmations and supplementary materials to assist with interview preparation

Previous Employer – Law Firm

Position – Family Law Clerk & Office Assistant

Dates – 2014 – 2016