Reconciliations Administrator

Education/Qualification

• 2019 – St Johns Ambulance First Aider for Work
• 2010 Edexcel Interactive Media National Diploma – Newcastle College
• 2008 Certificate in Creative Craft Level 1 and 2 Drawing and Painting – NCFE – Newcastle College
• 2008 8 GCSEs achieved at grade B – D including Maths and English / Level 2 Adult Literacy and Adult Numeracy – Walbottle Campus Technology College

Systems used

• Microsoft Word and Excel including Vlookups and Pivot Tables
• Sage
• ALB
• Various In-house systems

Career Summary

Current Employer –  Investment and Portfolio Management

Position – Reconciliations Administrator

Dates – August 2023 – Present

• Reports to Team Leader – works in a large team in a busy and KPI driven role
• Daily Internal and External Reconciliations of previous working day across multiple Bank Accounts (c 30) – reports on Excel
• Monitoring Aged Breaks and chasing the responsible teams to clear them. Notifying the CASS team of any possible breaches
• Reviewing Bank Accounts across multiple systems to ensure none of them are overdrawn and that no Bank Statements are missing or duplicated
• Updating values of Stock prices daily with IBM figaro
• Contacting Registrars to confirm the number of holdings for the certificated stock that the company holds
• Allocating suspended breaks on autorek for both Teams and Transaction type
• Monitoring multiple inboxes and updating notes on breaks that the email refers to
• Using IBM Figaro to generate Funding reports and sending them to management for funding approval
• Amending rounding issues
• Reviewing Customer Accounts that are overdrawn or have un-invested funds for over 2 weeks
• Reviewing early Settlements and determining as to whether the funds from the settlement should be protected or funded

Reason for Leaving; Internal changes

Previous Employer – Property Finance Services

Position – CASS Analyst 

Dates – November 2020 – August 2023

• Daily Reconciliation of various Accounts
• Reviewed paperwork to process Loan Payments to Borrowers
• Processed and approved Transactions on Barclays
• Utilized the CRM system to ensure that all accounts, transactions and loan payments are up to date
• Used Excel to create reports, graphs, pivot tables and check for any breaks or errors using V-Lookups
• Participated in various Financial projects to identify any historic breaks
• Managed an inbox, resolving any queries and requests
• Allocated Payments for Borrowers as well as Investors – ensured they came from verified Accounts
• Ensured Unallocated Payments are returned to the source within the timeframe
• Ensured that CASS rules are always followed to avoid any breaches during processes and payments
• Generated reports for Investors and Management and reviewed Calculations for Loan redemptions

Previous Employer – Solicitors

Position – Legal Cashier and Secretary

Dates – January 2020 – June 2020

Position – Legal Cashier

Position – Secretary

Reason for Leaving: Pending redundancy due to Covid19

Previous Employer – Law Firm

Position – Revenue Control / Billing Administrator

Dates – October 2018 – January 2020

• Generating invoices for clients, insurers and global DWF offices within a 24-hour SLA, including large, multi—legal matter invoices
• Managing fee earners time, liaising with fee earners, personal assistants, credit controllers, cashiers, disbursement log and financial officers
• Generating reports for fee earners time and logged disbursements that have been billed for date or within a certain time
• Holding meetings with colleagues to discuss the best strategy for peak billing periods
• Taking responsibility over the inbox and responding within a 24-hour SLA, crediting invoices, writing off time

Previous Employer – Law Firm

Position – Collections Support Administrator

Dates – April 2016 – October 2018

• Instructed call agents, negotiating with mediators, and handling complaints
• Analysed accounts for court, processing court documents and using MCOL to enter judgments
• Managed inbound and outbound calls and letters to lenders, mediation centres and the financial ombudsman, liaising with IVA and bankruptcy companies, creating witness statements, invoices, and call transcripts
• Account management, including credit noting fees and writing off fees

Completed a range of interim assignments