Supply Chain Manager

Education/Qualification

• 2000    University of the West of England – BA (SW) Hons Business Studies Degree
• 1996    Shrewsbury School

Systems used

• Microsoft Word and Excel
• Sage / Business Objects / Optimiza
• SAP BW / JDEdwards / MIS ALEA
• I2 Demand Planner/Analyzer
• Brio Insight / Essbase

Career Summary

Most Recent Employer – Medical Supply Store

Position – Supply Chain Manager

Dates – January 2011 – December 2024

• Reporting to the Operations Director managing a team of 11 including 2 analysts
• Ensuring inventories are managed to maximize revenue and minimize costs for 20,000 sku’s, £180m of Revenue, working with 500 suppliers and 2,000 Customers
• Managed 30 person Customers Services team for 12 months dealing with a Customer base 2,000
• Integral part of the senior management team, on boarding Customers and Suppliers and implementing best in class cross-functional processes
• Implementing best practice inventory management and demand planning processes
• Implemented Optimiza, a new demand planning and inventory management system
• Reduction in sku count of 50% and reduction in inventory of 33% whilst decreasing backorders and improving availability and fill rates
• Driven an increase of 25% in electronic Customer ordering
• Sourced and distribution of PPE during the Covid-19 pandemic
• Part of project team consolidating warehouse footprint from 5 locations to 1 location

Previous Employer – Food Manufacturer

Position – UK Demand Planning Manager     

Dates – November 2009 – December 2010

• Reported to the Finance Director managing a team of 7 Forecast and Supply Managers
• Ensured robust forecasts for approximately 100 customers, 300 sku’s, 170m kilos of product which translates into £800m worth of revenue per annum
• Worked on a Lean project with Cap Gemini as European Demand Planning lead to implement best in class Demand Planning, Supply Planning and S&OP processes
• Worked with Sales, Marketing and Finance on implementing one number volume forecasting
• Challenged the status quo and implementing best practice demand planning processes
• Managed the department through a restructure and hiring 4 direct reports

Previous Employer – Wholesale Distributers

Position – Various Roles

Dates – June 2003 – March 2009

Position – European Supply Chain Manager

Dates – January 2007 – March 2009

• Reported to the European Operations Director managing a team of 5
• 2 RDC’s, 4 satellite warehouses and 18m cases per annum, equating to +$350m of revenue
• P&L responsibility for $25m of expenditure on freight, receiving, storage and rework
• Ensured inventories are managed to maximize revenue and minimize costs for 500 SKU’s
• Manage the processes surrounding inventory integrity, including physical stock counts, book to books and cycle counts
• Tendered of the 3PL contract for the UK and relocation of the UK warehouse in 2007 which delivered annualized savings of $1m per annum
• Re-engineered the European supply chain in 2008 to deliver $1m (20% reduction) of warehousing savings, and maintaining service levels above 98.5%
• Key member of five Lean Six Sigma projects across the European supply chain delivering $4.5m of annualized savings

Position – European Demand Planning Manager

Dates – April 2006 – March 2007

• Reported to the Global Director of S&OP and managing a Forecast analyst, this role encompassed 20+ countries, 18m physical cases, and +$350m of revenue per annum
• Implementation and running of the S&OP process across Europe
• Produced annual budget volumes, 18 month rolling forecasts and five year strategy plans working with Sales, Marketing and Finance to gain consensus
• Implementation of S&OP in Europe, resulting in standardized reporting across the European business, facilitating improved decision making and a 20% reduction in meetings
• Key member of a Lean Six Sigma team that switched five distributors from local warehouse to direct ship fulfillment, saving the company $2m per annum
• Worked across the organization to drive understanding of the risks and opportunities associated with the forecast and facilitate gap closing discussions
• Identified and implemented opportunities for improved processes and systems

Position – Western Europe Senior Demand Planning Analyst           

Dates – June 2003 – April 2006

• Reported to the Senior Manager for International Demand Planning based in California
• Role encompassed 7 countries and volume of 12m cases, and +$240m of revenue per annum
• Provided forecasts on a weekly basis and working with the production planning team to highlight long and short inventory positions and facilitate resolution
• Worked with major customers and distributors on developing collaborative forecasts
• Produced annual budget volumes, 12 month rolling forecasts including NPD
• Sales Tracking, variance analysis reporting, analyzing customer forecasts and reviewing AC Nielsen data to monitor sales in versus sales out
• Implementation of demand planning processes and procedures across Western Europe which delivered a 25% improvement in forecast error

Previous Employer – Travel and Tourism Company

Position – European Financial Analyst

Dates – March 2002 – June 2003

Previous Employer – Wine Company

Position – Demand Planning Analyst

Dates – August 2001 – February 2002

Previous Employer – Wine Company

Position – Supply Chain Analyst        

Dates – October 2000 – March 2001

Previous Employer – Aerospace company

Position – Aero & Marine Engines – Industrial Trainee

Dates – September 1998 – September 1999