Transport Co-Ordinator

Education/Qualification

• Certificate Level 3, Warehousing and Distribution

Systems used

• Microsoft Office Programs including Excel, Outlook, Access & Word – Proficient
• Tachograph systems
• AS400
• Hydra

Key skills

• Communication skills
• Organisational skills
• Problem resolution during time sensitive transport requests
• Strong knowledge of transport industry and associated compliance
• Fleet management and inspections
• Full CPC Qualified and Tacho Card Holder
• Full UK Driving Licence and Class 2 Licence

Career Summary

Current Employer – Logistics company

Position – Transport Co-Ordinator

Dates – November 2022 – Present

• Working within a sole role, reporting to the Transport Manager
• Overseeing up to 70 HGVs at any one time planning day-to-day deliveries for Class 1 and Class 2 HGVs across distribution centres throughout the UK for supermarket giants
• Leading and directing work colleagues with the timely movement of goods within supply chains in meeting schedules and tight deadlines
• Liaising with drivers regarding arrival times, changes, delivery routes and load requirements Utilising logistics knowledge to coordinate transport fleet utilisation and driver availability
• Involved in ensuring vehicles are compliant and potential safety risks / defects are reported and resolved to minimise impact on trading hours
• Tracking deliveries to drop points and updating systems, reports, and associated administration tasks
• Ensuring all driver working hours are within directives and in compliance to DSVA rulings
• Using Excel in updating DIFOT (Delivery in Full on Time) reports

Previous Employer – Stell Fabricator – Australia

Position – Customer Service/ Transport Coordinator

Dates – November 2020 – June 2022

• Worked within a small Team, reporting to a Fleet Manager
• Assisted major building companies with the delivery of materials to new residential development projects

• Processed orders for delivery and administered transport delivery dockets, credit requests, invoices and purchase orders
• Monitored online bank balances and cash sale accounts in verifying client payments and running reports in identifying outstanding balances
• Managed customer data through processing compliance forms, checklists and running reports
• Handled customer enquiries through demonstrating a firm understanding of materials and services
• Assisted in organising logistical delivery plans, transport load checks and route plans
• Established and managed professional working relations with external logistics providers
• Worked to chase up deliveries in Brisbane, the Gold Coast and Sunshine Coast areas

Returned to the UK following the Covid-19 Pandemic

Previous Employer – Chemical manufacturing

Position – Client Services Officer

Dates – June 2017 – November 2020

• Worked within a team and reported to a Client Service Manager
• Assisted with the co-ordination of Tanker deliveries for major companies including that of Dulux/ Caltex and Puma fuels in ensuring the safe delivery of goods within specified time frames

• Managed enquiries from both Clients and Customers regarding services, products, and pricing
• Validated and researched specific credit claims to establish the legitimacy of potential clients in seeking and receiving new business

Previous Employer – Boating Services

Position – Customer Service Officer

Dates – January 2013 – May 2017

• Worked within a team in co-ordinating the shipping and delivery of boats across Australia
• Negotiated freight charges and managed relationships between shipping merchants and traders whilst determining the most efficient methods of shipping in line with budget costs
• Maintained communications with BLA interstate branches across all parts of VIC, W.A. and NZ in checking stock and reserving items for customers
• Managed enquiries from clients and customers concerning the pricing and availability of items, any warranties, price reductions, and details on shipping