Collections Agent
Job Description
Our client is a well-established company who is looking for a results-driven individual to join their busy Payments Team!
As the Collections Agent, you will support Customers regarding payment services or issues by providing tailored solutions to their individual needs.
WHAT YOU CAN EXPECT:
- Annual Salary of £26 000 – £28 000
- Hybrid Working Model
- 25 Day Holidays PLUS Bank Holidays
- Pension Scheme
- Health Plan
KEY DUTIES AS THE COLLECTIONS AGENT:
- Assist Customers facing financial challenges by identifying appropriate solutions tailored to their individual needs
- Provide Support for Customers via Phone calls, Emails, and Webchats ensuring a seamless experience
- Work towards recovering debt owed to the company
- Process all relevant documentation and customer details onto the inhouse system
- Adhere to Company Policies and FCA Guidelines
SKILLS AND REQUIREMENTS:
- Excellent Communication Skills both Verbal and Written
- Previous Relevant Experience in Collections/Claims
- Be able to work in a Fast-Paced/Pressurised Environment
If you are interested in this position as Collections Agent, Send your CV to danika@rsnwltd.com or Contact the Team – 01706 712 388
Reference No.
Disclaimer
Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
