Fraud Investigations Specialist

November 11, 2022
£23000 - £25000 / year

Job Description

Our Client is a leading Financial Technology business which is continuing to grow at a rate of knots, offering various Financial solutions to Consumers and they are looking to appoint a Fraud Investigation Specialist to join their Financial Crime team.

This is a role that after training can be home based with only one day a week in the offices, when in the office – you will be based in fabulous offices at Trafford Park with onsite parking, gym and coffee shop.

Role Purpose

As a Fraud Investigation Specialist you are key to the prevention and detection of financial crime, protecting our customers and the company.

This team is a specialist point of contact within the Bank for Fraud and Authorised Push Payments. We educate other areas of the business to ensure that fraud awareness is demonstrated throughout. The Financial Crime Department works collectively to prevent and detect all financial crime.

You will have access to some of the leading technology in the financial crime space to educate the team to investigate all aspects of fraud. Developing effective investigative techniques and analysis whilst ensuring the team maintain a high level of customer service standards. You will be the first line of defence and key to the team having the abilities and confidence to feed emerging trends to update our detection rules and educate the business.

Who Should Apply?

Anyone who wants to work in a Manchester based fintech, a digital bank that wins awards every year for its technology platforms and customer service.

A Fraud Investigations Specialist who want to shape the future, rather than just do the work that someone else has defined for them every day.

A person who wants the challenge of the ever-evolving space of financial crime – protecting our customers and the business and the wider financial landscape preventing criminals from facilitating fraud.

Someone who wants a high level of personal responsibility in a fast-paced environment where you can contribute and help drive change as the business evolves and work collaboratively with colleagues through the journey.

Role and Responsibilities

  • Ability work all aspects of fraud investigations for the bank. This includes but is not limited to financial crime monitoring systems, investigations, and preparation of external reports.
  • Investigate patterns of potential financial crime and act swiftly to mitigate customer detriment and/or business risk and regulatory compliance.
  • Act as a point of reference for internal and external customers regarding fraud and authorised push payment concerns including Cifas and the National Crime Agency.
  • Educate business areas on current financial crime trends to increase awareness.
  • Identify procedural and control weaknesses and make recommendations to prevent future losses.
  • Ensure compliance with regulatory requirements relating to, but not limited to, financial crime and investigation procedures.

Essential Criteria

  • Previous experience of working in a financial crime environment.
  • Understanding of financial crime legislation and regulatory requirements
  • Ability to maintain high levels of confidentiality.
  • Experience of working in a fast-paced environment.
  • Able to work compliantly to defined standards.

Benefits Package

  • Salary £23-25k DOE
  • Contributory pension
  • 23 days’ holiday rising to 28 days with service
  • An extra day’s leave for your birthday
  • A paid charity day for you to work somewhere as part of our CSR commitments
  • Benefits program, including discounts at leading supermarkets, cinemas and other leading retailers
  • Free parking
  • On-site gym with free personal training
  • Personal lockers and showers
  • On-site restaurant with Costa Coffee
  • Free tea, coffee and fresh fruit
  • Prayer room
  • Annual eye test
  • Employee assistance program

For an informal chat about this role, please call and ask to speak to Gavin Reynolds or Charlotte Hilton

Reference No.
CHVR/1111