Service Desk Analyst

Administration, Customer Service, IT
Blackburn
May 5, 2022
£20000 - £20000 / year
Full Time Permanent
Apply Now

Job Description

Location; Blackburn – on site car parking

Salary £20,000 – with annual performance related reviews and a generous benefits packge

Consultants; Karen Reynolds and Joanne Sizer

With our Client we are looking to appoint a Service Desk Analyst – the role is very much Customer Service focused – dealing with Customers over the Telephone and via Email.

On a daily basis you will work across;

  • Daily responding to Emails and Calls
  • Updating of Customer Records / logging Ticket Requests
  • Work Internally with Engineers and Sales staff to assist with resolving Queries
  • Proactive update of Customers
  • Ad hoc Admin duties

The role is offered Monday to Friday and is a 37.5 hr week.

Our Client offers a stable and progressive career path and on-going training. They also offer bright and modern offices.

WE ARE UNABLE TO RESPOND TO CANDIDATES NOT SHORTLISTED FOR THE SERVICE DESK ANALYST ROLE.

Related Jobs