Demand Planner

Education/Qualification

• BSc Psychology with Counselling Skills
• 2006 University of Chester – A Levels in Sociology and Psychology
• GCSEs including Mathematics and English

Systems used

• Microsoft Word and Excel – Pivot Tables / VLOOKUP’s
• SAP
• AS400
• Exceedra
• Sage 500

Key skills

• Demand Planning & Forecasting (base & promotional)
• Customer Collaboration (supermarkets, discounters, wholesalers)
• Inventory & Stock Optimization
• KPI Development & Forecast Accuracy Tracking
• Sales & Supply Chain Coordination
• Promotional Planning & NPD Integration

Career Summary

Previous Employer – Consumer Products and Cleaning Services Sector

Position -Demand Planner – Professional Division

Dates – January 2023 – December 2025

• Reports to the Supply Chain Manager of the Professional Division – works in sole Demand Planning / Supply Chain role across the NHS and Professional B2B Customers
• The company purchased a European Competitor – worked to integrate an additional, c 500 Products into the Planning Cycle / Analysis
• Working constantly with Internal and External Stakeholders – including Marketing and Sales
• Daily prepares Out of Stock / Lead Times etc.
• Daily liaises with Suppliers in China / US / UK and Europe
• Lead Monthly S&OP meetings to align with Sales, Marketing and Finance all future and previous results
• Works closely with Production Teams
• Works to reduce excess Stock Levels and Working Capital
• Reduced excess stock levels and working capital
• Improved Forecast accuracy to allow better visibility with Internal and External Suppliers of future demand

Previous Employer – Haircare Division

Position – Demand Planner

Dates – April 2022 – January 2023

• Introduced and embedded a structured Demand Forecasting process aligned to business Budget
• Reduced excess Stock levels through data-led forecast reviews and Stakeholder re-education
• Developed Weekly KPI dashboards to monitor accuracy, which is now used across the wider business
• Collaborated with Sales, Logistics, and Commercial teams to improve Forecast adherence

Previous Employer – Food Sector

Position – Demand Planner (Grocery and Retail Customers)

Dates – April 2020 – April 2022

• Delivered accurate, collaborative forecasts for major UK retailers and independents.
• Improved forecast accuracy by working closely with customers and internal account managers.
• Supported production planning by ensuring timely input of promotional and baseline data.
• Minimized stock shortages and reduced write-offs through proactive planning

Previous Employer – Wholesale Products

Position – Demand Planner

Dates – March 2019 – April 2020

• Forecasted demand across 2,000+ FMCG SKUs for a busy wholesale environment.
• Generated daily/weekly reports to guide purchasing and stock decisions.
• Developed robust forecasting models to improve SKU-level visibility

Previous Employer – Manufacturing

Position – Senior Supply Chain Planner

Dates – July 2018 – March 2019

• Managed full supply chain lifecycle from Far East/US/Mexico suppliers to European retail delivery.
• Led planning meetings with Account Managers and Customer Planning teams.
• Oversaw and mentored an assistant planner, enhancing team performance and reliability

Previous Employer – Soft Drink Sector

Position – Demand Planner 

Dates – July 2017 – July 2018

• Built promotional and baseline forecasts for key channels, enhancing service levels.
• Strengthened relationships with customers and internal teams to drive better insight and accuracy.
• Supported sales initiatives through aligned forecasting and availability planning