Payroll / HR

Education/Qualification

• Ongoing – Level 5 People Professional Apprenticeship
• 2021 – Level 3 Teaching Assistant Apprenticeship
• Linguistics BA (hons)- 2:2
• A-levels achieved in English Language, English Literature and Science
• GCSE’s grade A-C including Maths and English

Systems used

• Microsoft word and Excel – Intermediate
• Internal Systems

Career Summary

Current Employer – Adult Education

Position – Various Roles

Dates – June 2022 – Present

Position – HR Coordinator

Dates – August 2023 – Present

• Promoted to HR Coordinator in August 2023 following a successful performance review.
• Continued to carry out HR Assistant responsibilities alongside the increased duties of the HR Coordinator role.
• Held full responsibility for the employee lifecycle, including attraction, recruitment, onboarding, retention, development, and offboarding.
• Managed recruitment activity, including drafting job descriptions and adverts, managing the applicant tracking system, completing pre-employment checks in line with safer recruitment requirements, creating induction plans, and facilitating inductions for new starters.
• Monitored staff training, including mandatory training in line with relevant legislation such as KCSIE, as well as supporting independent CPD.
• Managed the offboarding process, including conducting exit interviews and removing employees from the HRIS and other internal systems.
• Supported payroll processing by completing payroll input, gathering payroll data from HRIS reports, outsourcing payroll information to the external payroll provider, and completing checks to ensure internal figures aligned with external payroll reports.
• Carried out pension checks through payroll processes.
• Supported the administration and facilitation of staff benefits.
• Managed HR administration across key systems and data storage platforms, including Freshdesk, People HR, and employee records.
• Supported employee relations casework, including flexible working requests, disciplinary matters, investigations, performance issues, and different types of leave such as sickness absence and maternity leave.
• Acted as the first point of contact for HR queries, managing the Freshdesk service and ensuring queries were responded to efficiently.
• Adapted quickly to workplace changes, including recent advancements in technology, and supported the programming of the HRIS to streamline tasks, improve processes, and enhance communications.

Position – HR Assistant

Dates – June 2022- August 2023

• Worked as part of a small HR team of two, reporting directly to the HR Manager.
• Managed onboarding and offboarding processes, including checking documentation for accuracy and compliance, issuing contracts, inducting new starters, arranging training courses, and adding employees to the HR system.
• Participated in the recruitment process, supporting hiring activity from vacancy advertising through to interview coordination.
• Posted job advertisements to attract suitable candidates.
• Arranged interviews and liaised with candidates and hiring managers throughout the recruitment process.
• Acted as the first point of contact for employee queries, providing timely and professional HR support.
• Managed the HR Freshdesk system, responding to and tracking employee queries.
• Assisted with monthly payroll preparation by gathering key information, including absences, overtime, timesheets, leavers, and new starters.
• Attended monthly management meetings and supported with relevant HR updates and administration.

Previous Employer – Support

Position – Support Worker

Dates – March -June 2022

Previous Employer – School

Position – Teaching Assistant

Dates – 2019 -2022

• Provided one-to-one support through targeted interventions to ensure individual learning needs were met.
• Assisted with the preparation of learning materials and resources, ensuring they were adapted to meet learners’ needs.
• Provided classroom support, including assisting with lesson planning, delivering activities to groups, and supporting classroom management.
• Worked closely with internal and external stakeholders, including teachers, parents, nurses, and speech and language therapists.
• Provided cover across other key stage classes across the site.
• Promoted safeguarding awareness and adhered to key policies, including KCSIE and child protection procedures.