Sales Accounts Manager

Education/Qualification

• 2020     AAT Level 2 Diploma in Accounting and Business
• 2018     GCSEs achieved in Maths and English

Systems used

• Microsoft Word / Excel – Intermediate
• Sage
• Xero
• Bespoke Systems

Key Skills:

Worked across Various Courses whilst studying AAT including:

• Introduction to Business & Company Law
• Introduction to Payroll
• Bookkeeping Controls & Transactions
• Using of Accounting Software
• Foundation Synoptic Assessment
• Business Communications, Personal & Learning Skills
• Elements of Costings

Career Summary

Current Employer – Food Manufacturing // T/O £2.723bn (Various Roles)

Position – Sales Coordinator (December 2025 – Present)

Dates – September 2024 – Present

• Support the National Account Manager and commercial team with day-to-day sales coordination and account management activities.
• Assist with customer communications and maintain strong working relationships with key accounts.
• Coordinate product launches, promotions, delists, and forecast updates to support smooth commercial operations.
• Prepare and maintain accurate sales reports, spreadsheets, and commercial data using Excel and internal systems.
• Support weekly and monthly sales analysis reporting to track performance and identify opportunities.
• Work closely with internal departments to align commercial plans with customer requirements.
• Attend customer meetings when required, assisting with follow-up actions and administrative support.
• Manage commercial administration tasks efficiently while maintaining strong attention to detail and organisation.
• Provide cover and additional support across the commercial team during busy periods and absences.
• Successfully transitioned from finance into a commercial sales coordination role.
• Developed strong commercial awareness through supporting customer accounts and sales activity.
• Built strong organisational and reporting skills within a fast-paced manufacturing environment.

Position – Sales & Purchase Ledger Clerk

Dates – September 2024 – December 2025

• Managed full-cycle purchase ledger responsibilities, including invoice processing, reconciliations, supplier payments, and statement management.
• Processed customer invoices, credit notes, and deductions, while supporting aged debt management within the sales ledger.
• Handled supplier and customer queries professionally, ensuring prompt resolution and maintaining strong working relationships.
• Ensured purchase order compliance and maintained accurate financial records using internal systems.
• Supported wider office administration, including inbox management, phone handling, visitor reception, and CAPEX processing.
• Developed strong organisational and analytical skills within a fast-paced finance environment.

Previous Employer – Cosmetics

Position – Head of admin and Customer Service

Dates – January 2023 – September 2024

• Led the Admin and Customer Service department for a leading dermal filler brand.
• Played a pivotal role in ensuring smooth day-to-day operations and high levels of customer satisfaction.
• Liaised with warehouse and internal departments to resolve queries efficiently.
• Managed communication and negotiations with high-profile clients and large orders, ensuring timely delivery and excellent service.
• Implemented strategies to improve administrative processes and customer service procedures.
• Enhanced operational efficiency while strengthening client relationships.

Reason for leaving: Looking to get back into a Finance Position

Whilst in Education & Completing AAT Studies, they worked across various Finance Roles including Apprentice Accounts & Accounts Assistant. Duties included:

• Worked Closely with Owners across Day-to-Day Accounting Duties
• Scanned / Matched / Batched and Coded up to 150 Purchase Ledger Invoices Daily
• Purchase Ledger Invoices Ranged in Value up to £80,000
• Reconciled Supplier Statements – Investigated & Resolved any Anomalies
• Liaised with Suppliers Daily – Built and  Maintained Solid Working Relationships with Stakeholders at all levels
• Assisted with Credit Control, Pro-Actively Chased Overdue Accounts Via Phone and Email
• Worked with a Range of Aged / Current Debt which ranged up to £18,000
• Reconciled Payments and Ensured Allocated to Correct Account
• Accountable for Ensuring In-House System was kept up to date and all Customer Data was correct
• Worked Closely with Account Mangers across Accounting Practices
• Assisted with Financial Reporting where needed / Maintained Supplier & Customer Accounts across Xero            

Current Employer – Cosmetics

Position – Accounts Assistant

• Worked closely with the Accounts Manager, gaining in-depth experience in accounting practices
• Responsibilities included payment chasing, reconciliation, assisting with financial reporting, and maintaining supplier and customer accounts using Xero

Previous Employer – IT Goods

Position – Accounts Assistant

• Developed skills in invoicing, bill payments, remittances, and customer service
• Enhanced my adaptability to new environments and systems, providing a solid foundation for managing financial documents and communication

Previous Employer – Sports Retail

Position – Customer Service Advisor

• Delivered excellent customer service, managed stock, and handled queries, demonstrating strong organisational skills and attention to detail.

Previous Employer –  Bank

Position – Banking Work Experience

• Gained insight into banking operations, including admin tasks, customer interaction, and observing financial transactions

Previous Employer – Health and Social Care

Position – Care Assistant

• Provided comprehensive care, showcasing my ability to manage sensitive situations, communicate effectively, and offer personalized support